Refund policy

Refund and Returns Policy

Effective Date: July 31, 2026

Thank you for shopping at lplwrcgq.shop. We are committed to providing our customers with quality products and excellent service. If you are not fully satisfied with your purchase, our Refund and Returns Policy explains your options.

Returns

You may request a return within 30 days of receiving your order. To qualify for a return:

  • The item must be unused and in its original condition.
  • The item must include original packaging, tags, and accessories.
  • Proof of purchase or order confirmation must be provided.

To start a return request, please contact us at info@lplwrcgq.shop with your order number and details about the item you wish to return.

Customers are responsible for return shipping costs unless the product received is defective, damaged, or incorrect.

Non-Returnable Items

The following items may not be eligible for return:

  • Products that have been used, worn, or altered
  • Items damaged after delivery due to customer handling
  • Clearance or final sale items
  • Gift cards
  • Items without original packaging or proof of purchase

Refunds

Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.

Approved refunds will be processed to your original payment method within 5–10 business days. Your bank or payment provider may require additional time to complete the transaction.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. We will review the issue and provide an appropriate solution.